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Find out how middle-of-house automation can optimize the employee and customer experience.

Written by Kitchen Brains | Jan 15, 2023 7:52:00 PM

In today's fast-paced world, hungry customers crave fresh, high-quality food at quick-service restaurants (QSRs). Delivering on that promise requires a well-oiled machine: top-notch ingredients, focused staff, and precise production management. But managing peak hours, preventing stock-outs, and ensuring freshness can be a constant challenge.

Kitchen Brains steps-in with a revolutionary approach, leveraging the power of the Internet of Things (IoT) to transform QSR operations. Their focus? Production management.

"We want to ensure QSRs consistently serve hot, fresh, and readily available food," says Kitchen Brains CEO Christian Koether. Running out of ingredients or having to throw away unsold food during off-peak hours hurts both customer satisfaction and profits.

Freshness is King (and Queen)

Freshness and consistent quality are the pillars of a great customer experience. Regardless of the QSR chain, consistency is key. That's where innovation, technology, and solutions come into play. Restaurants need to maintain the highest standards across their entire system.

The Kitchen: The Heart of the Operation

Kitchen Brains takes a unique perspective, focusing on the middle-of-house (MoH). This encompasses everything from the manager's workstation to the point of sale, with the kitchen – the heart of the restaurant – taking center stage. Here's where cooking, prepping, and packaging happen.

Their technology addresses operational gaps that can affect food quality and availability, ultimately impacting the customer experience.

Smarter Kitchens, Streamlined Operations

Kitchen Brains' innovative software and hardware eliminate redundancies and inefficiencies in the commercial kitchen. "We automate crucial batch cooking and holding processes by leveraging seamless communication, embedded controls, and powerful analytics," explains Koether.

This automation is particularly valuable in today's environment of staff shortages and high turnover. Streamlining production management improves both customer experience and profitability. Kitchen Brains optimizes operations while reducing training time, ensuring a steady flow of fresh food with minimal waste.

Smarter Equipment, Smarter Operations

Kitchen Brains starts with embedded controls for commercial kitchen equipment, from freezers and refrigerators to fryers and ovens. This automates and optimizes workflows. Kitchen staff receive clear guidance on what, how much, and when to cook, along with alerts for discarding expired products. With Kitchen Brains, operators gain greater control over kitchen operations and food safety, allowing them to focus on customers and other areas of the business.

A Trusted Partner in Innovation

Since 1969, Kitchen Brains has been a trusted partner of the QSR industry, leading the way in food safety, temperature monitoring, energy management, production management, control solutions, and a wide range of technologies and apps.

"We do it all," says Musial, "enriching the operator's technology stack and empowering them to deliver the best possible dining experience." Contact us to learn more